Blog - Protect Insurance

ruth lachica

On May of this year, I had an issue with one of the well known insurance company, after several emails they still refuse to issue my refund. I tried to email the insurance commission public assistance and Atty. Roxas and his team did the outstanding job in the mediation process. They set up the online meeting to reconcile both parties. I was able to get my refund because of them.

Catherine Marzo-Barua

Does not even deserve a one star rating due to very very poor performance. Their landlines cannot be called. When emailed, they do not respond. You call their mobile numbers only to be transferred again to hotlines that do not pickup calls. The prudential life insurance claims has been going on for ages. They have no teeth when it comes to protecting insurance plans holders.

Victoria Nelle

I had concerns with my insurance policy with an insurance company. I tried to contact IC phone number but I could never get through. But when I emailed their public assistance email, I received help and reply within 24 hours. My issue with the insurance company I'm dealing with for three months was finally resolved thanks to ATTY. JUAN PAOLO P. ROXAS, IC Division Manager who emailed me back and emailed the insurance company. Thanks!

Nelson Nelson

Why can't you close Loyola. Even though maybe minimum of 6 years ago that they can't pay their clients upon claiming matured insurance. Same old line is "properties not yet sold, blah blah blah". On the other hand, Loyola is still selling insurance.

Charisse Jane Canopin

I tried calling their hotline several times a day and on different days, I don't understand why walang sumasagot sa operator assistance nila.

Arreojn James Manzano

You provided a hotline but No one answers my call. What a joke

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